Consultation
Quick Consult
Description: This service is for new or existing clients who want to either discuss their dog’s health and other details OR want to discuss their existing diet plan. Call service will not include a new diet plan, this service is specifically for discussion purposes only.
What we will require: Once you place an order for the service. We will reach out to you with time slots for the call. Please check your spam folder to ensure that you don’t miss out on our email. Call slots will be based on Georgina’s availability, we will schedule the call within 1-3 working days. Weekends and holidays will be an exception during scheduling.
What you will receive: A 30 minute call slot with Georgina to discuss an existing diet plan or inquiries about new diet plans/ dog’s health issues/ other concerns regarding a new diet plan.
Cancellation Policy:
- If we have contacted you for more information and haven’t received a response 5 days from the date of the order being placed, the order
- will be cancelled automatically without prior notice. Cancellation charge of Rs.500/- will be applicable.
- If at any point you would like to cancel your order, prior to processing, Rs.1000/- cancellation charge will be applicable.
Retainer
Description: This service is suitable for clients who have dogs with severe health issues and require continued support. The service will be personalized based on requirements with regular tracking from our end.
What we will require:
- Complete medical history and reports if any.
- Information on the current health issues including the diets and other holistic options that are already being explored.
- If we require more information about your dog, we will be reaching out to you for more details.
- Constant monitoring from clients on a tracker (google document) that can be accessed by us. We might require daily updates depending on the severity of the case.
What you will receive:
- Diet plan that might be modified based on how the dog is responding. Please note that there might be several or no updates to the diet during the course of one month. Each dog is different and we will only be recommending changes if there is no improvement.
- 2 x 30 minute calls based on the client’s choice – during the course of the 30 day period. If more calls are required, you can use our “Quick Consult” service.
- Unlimited support on email with the exception of weekends and holidays, unless in cases of emergency.
- Tracking and monitoring the tracker based on severity of the case for 30 days.
- If the client still requires support at the end of 30 days, the charges will be at INR 3000/- excluding 18% GST per month.
- Our diets, cancellation policy, additional notes to be copied from the Adult consultation section.
Adult Consultation
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Puppy Consultation
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