Multiple follow-ups allowed
Plan-specific queries only
New health issues require fresh plan
No support for third-party pet food queries
Not applicable for vegan/kibble dietsBefore You Purchase
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Important Guidelines
Kindly read the following points before making your purchase.
- ✓ Please purchase this service only AFTER you have received the diet plan and you have more follow-up questions.
- ✓ The questions have to be in pertinence to the diet plan.
- ✓ You may purchase this service as many times as you require.
Turnaround & Support
- ✓ Turnaround time is 1–3 working days after receiving your queries.
- ✓ We are off on Saturdays, Sundays, and public holidays.
- ✓ Please allow up to 48 hours before sending a follow-up.
Response Time
Due to high inquiry volume, we request your patience while we respond at the earliest possible time.
Scope of Service
- ✓ If your dog is diagnosed with a new health issue, a fresh diet plan may be required.
- ✓ We do not tweak existing plans based on new health conditions.
- ✓ Please check with us before applying for a new diet plan.
Limitations
No third-party food queries
No veg/vegan diet queries
No kibble-related queries
Contact manufacturers directly
Follow-Up Consultation Guidelines
Please read all terms carefully before purchasing this service.
This service is designed strictly for follow-up questions related to your existing diet plan.
Important Terms
- Please purchase this service only AFTER you have received the diet plan and you have more follow-up questions.
- The turnaround time is 1–3 working days on receipt of the queries related to the diet plan.
- We are off on Saturdays, Sundays, and public holidays.
- You may purchase this service as many times as you require.
- If your dog is diagnosed with a new health issue, you may have to apply for a fresh diet plan.
- We will not tweak the diet plan based on a new health condition.
- Please check with us first before applying for a fresh diet plan.
- The questions have to be in pertinence to the diet plan.
- Please refrain from asking questions on canine food sold by other companies.
- It is best to contact the manufacturers directly.
- We are not equipped to answer questions on vegetarian/vegan or kibble diets.
Response Notice
We request your patience upon purchase as we will try and respond to your queries at the earliest; however, due to the increasing amount of inquiries, we ask that you wait for 48 hours before writing to us again.
Refund Policy
This Service Is Non-refundable.
I was introduced to the tasty home made dog food by Georgina. recently, we took their masala mix to give it a try. one of our dog s fussy about eating and she has been falling sick often. since last one week, I began adding this masala to cooking, now she stands outside kitchen because it smells so good. ,:)… plates are emptied within seconds and best part is their poop doesn’t stinck either. they are happier and active. thanks Georgina and Pavithra for shipping it to me. it’s a great addition!!!
I was introduced to the tasty home made dog food by Georgina. recently, we took their masala mix to give it a try. one of our dog s fussy about eating and she has been falling sick often. since last one week, I began adding this masala to cooking, now she stands outside kitchen because it smells so good. ,:)… plates are emptied within seconds and best part is their poop doesn’t stinck either. they are happier and active. thanks Georgina and Pavithra for shipping it to me. it’s a great addition!!!